Privacy Policy

Ultra Modern Solutions ("UMS", "we", "us", "our") provides home safety and interior solutions including invisible grills, honeycomb partitions, aluminium sliding safety mesh, and mosquito pleated mesh. This Privacy Policy explains what information we collect when you visit ultramodernsolutions.com, how we use it, and the choices you have.

By using our website or contacting us for a quote or site visit, you agree to the terms described below.

Information We Collect

We collect information in the following ways:

• Information you provide directly — such as your name, phone number, email address, and property/site details when you fill out a quote request, contact form, or reach out via WhatsApp or phone.
• Site visit details — such as your address and preferred visit timing, collected when you request a "Site Visit Done Today" consultation.
• Automatically collected information — such as browser type, device type, pages visited, and approximate location (via IP address), collected through standard website analytics.

How We Use Your Information

We use the information we collect to:

• Respond to quote requests and schedule site visits
• Provide project estimates and follow up on enquiries
• Improve our website content, products pages, and user experience
• Send order or service-related updates where applicable
• Comply with legal and regulatory obligations

We do not sell your personal information to third parties.

WhatsApp & Contact Forms

When you contact us via the WhatsApp button or our website contact form, your message content, phone number, and any details you share (such as your address or requirements) are used solely to respond to your enquiry and coordinate a site visit or quote. Conversations via WhatsApp are subject to WhatsApp's own privacy policy in addition to this one.

Cookies & Tracking

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. You can disable cookies through your browser settings; some features of the site may not function as intended if cookies are disabled.

Third-Party Services

We may use trusted third-party services to operate our website and communicate with you, such as web hosting providers, analytics tools, and messaging platforms (e.g. WhatsApp). These providers only receive the information necessary to perform their function and are not authorized to use your data for their own marketing purposes.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy — such as responding to your enquiry, completing a project, or complying with legal obligations — after which it is securely deleted or anonymized.

Your Rights & Choices

You may:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal or contractual obligations
• Opt out of promotional communications at any time

To exercise any of these rights, contact us using the details below.

Children's Privacy

Our website and services are intended for adults seeking home safety and interior solutions. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, reach out to us: